Thank you for choosing HomeSealed for your project. We are here to help!
SERVICE SITE
From time to time, even the best products and installation may have a defect of some sort. Not to worry, your products are covered by a comprehensive manufacturer warranty, and your workmanship install is covered by the HomeSealed Exteriors workmanship warranty. The HomeSealed Service program is enacted when a defect in material or installation is discovered and needs repair.
Please select the service type below for more information:
Submitting your service is easy!
You'll need to following information:
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Description of issue/service
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Picture(s) of issue
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Picture of warranty sticker/serial numbers on window
IMPORTANT! PLEASE READ!
Thank you for using the HomeSealed Service Portal! Please know that using this portal to process your service/warranty issue will result in the fastest resolution to your problem with the LEAST inconvenience to you.
Once your form is completed, the information is automatically sent to multiple parties for:
-technical assessment
-parts ordering
-scheduling (for further inspection if needed, or installation of parts).
Our portal saves you 1.5 visits and 8 days on average vs. phone service intake. Get faster, more convenient service!
Thank you for the privilege of allowing us to serve you, we look forward to getting your issue resolved ASAP!
Service FAQ
There are NO CHARGES for parts covered under manufacturer warranty, nor for labor associated with a workmanship defect.
Potential charges are as follows:
-$150 Diagnostic trip charge if required information (photos of defects, serial numbers, etc ) are not furnished to HomeSealed
-$150 trip charge to re-screen windows or doors 90 days after installation (re-screen is always free when dropped off at
HomeSealed
-$150 minimum trip charge if no defect is found in material or workmanship (after 90 days after installation)
-If requested services are not covered under warranty, HomeSealed will provide a free estimate to complete the work.